Werkwijze

Laat je inspireren: customerengagement

Increasing Engagement

5 Tips For Increasing Community Engagement


Tags: customerengagement, community, facebook, internet

Bron: http://www.slideshare.net/



Customer engagement in hotels

Philips integrates social media in their HotelTV suite to engage customers


Tags: customerengagement, tv, hospitality, socialmedia

Bron: http://www.philips.co.uk/c/hospitality-tv/277640/cat/professional/



Mobile Customer Engagement

Mobile apps and customer engagement

Mobile Customer Engagement

Tags: infographic, customerengagement

Bron: http://www.readwriteweb.com/enterprise/2011/11/infographic-mobile-apps-and-cu.php



Age and online interaction

How different age groups are interacting online


Tags: customerengagement, infographic

Bron: http://www.community102.com/



Customer value

What is the value of an existing customer?

The value of ...

Tags: customerengagement

Bron:



Word of mouth

The power of word of mouth

Word of mouth

Tags: consumer, internet, socialmedia, customerengagement

Bron: http://www.pr-squared.com/



How To Grow A Fan Base

The Importance Of A Fan Base & How To Grow One

The Importance Of A Fan Base

Tags: socialmedia, customerengagement, twitter

Bron: http://blog.kissmetrics.com/fan-base/?wide=1



The future of gaming

PSFK’s Future Of Gaming report presents key trends emerging within the gaming space that brands, non-profits and communities can leverage to build engagement and motivate their target audience towards achieving a desired goal or outcome.

PSFK Future of Gaming Report [Preview]
View more presentations from PSFK

Tags: gaming, customerengagement, gamification

Bron: http://www.psfk.com/publishing/future-of-gaming



Onsite engagement

How to engage people on the street [Amazing video]


Tags: customerengagement, video

Bron: www.youtube.com



Traditional communication

How traditional organizations communicate with their customers/consumers


Tags: customerengagement, video, communication

Bron: www.youtube.com



The human element

The key to customer engagement is people


Tags: customerengagement, experiencedesign,

Bron: http://www.slideshare.net/



Get more clicks on twitter

How to get more clicks on twitter

More clicks on twitter

Tags: twitter, customerengagement, socialmedia

Bron: http://dijkstra.posterous.com/infographic-meer-clicks-via-twitter



Samsung's Smart Window

CES - Touchscreens in transparant windows


Tags: customerengagement, video

Bron: www.youtube.com



Generation Y

Why does generation Y buy?

Generation Y

Tags: generation y, customerengagement, psychology

Bron: http://blog.getsatisfaction.com



Listen and learn

Good customer engagement starts with good listening

Customer Engagement is listening

Tags: customerengagement, infographic

Bron: http://blog.getsatisfaction.com



Why follow a brand

What makes people want to follow a brand?

Why follow a brand

Tags: customerengagement, infographic

Bron: http://blog.getsatisfaction.com



McDonald's Pick n Play

How McDonnald's uses gamification to engage customers


Tags: , gamification, customerengagement

Bron: http://www.youtube.com



Dramatic surprise

A dramatic surprise on a quiet square.


Tags: video, customerengagement

Bron: http://www.youtube.com



The We Experience

We, the people, search for meaningful experiences. Learn how to engage your relations and flourish!


Tags: , slideshare, customerengagement, experiencedesign

Bron: http://www.slideshare.net/



Experience economy

CES 2012: 153.000 people who don't give a %&*# about your products


Tags: , slideshare, customerengagement, experiencedesign

Bron: www.slideshare.net



Mapping the Experience

IA Summit 2012: Mapping the Experience


Tags: experiencedesign, customerengagement, slideshare,

Bron: http://www.slideshare.net/



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